Whatever you are facing, there is support available near you. This page lists the key local services in your area, organisations you can contact directly for advice, guidance, and help.
If you are unsure where to start, the Live Fear Free Helpline is available 24 hours a day, 7 days a week across Wales. They can provide immediate advice and connect you with the right local support for your situation.
Live Fear Free Helpline
- 0808 80 10 800 · 24 hours, 7 days a week
- Text 07860 077333
- email info@livefearfreehelpline.wales
All organisations listed are free and confidential. You do not need to give your name or any identifying information.
Select your region to find local support:
This region covers Cardiff and the Vale of Glamorgan.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
Cardiff
Children’s Services – Safeguarding
Cardiff MASH (Multi-Agency Safeguarding Hub): 029 2053 6490
Out of hours emergency: 029 2078 8570
Police
Non-emergency: 101 – South Wales Police
Local specialist support
RISE Cardiff
Specialist VAWDASV service for women, children, and young people in Cardiff, coving domestic abuse, sexual violence, forced marriage, FGM, stalking, and harassment. Call: 029 2046 0566
Cardiff Women’s Aid (now part of Llamau)
Domestic abuse support for women and children in Cardiff. Call: 029 2046 0566
New Pathways – Cardiff and the Vale Sexual Violence and Trauma Recovery Centre
Specialist sexual violence support.
- Call: 029 2022 0390
- www.newpathways.org.uk/
Ynys Saff Sexual Assault Referral Centre, Cardiff Royal Infirmary
Specialist sexual violence support.
- Call: 02920 335795
- Ynys Saff Sexual Assault Referral Centre
Vale of Glamorgan
Children’s Services – Safeguarding
Vale Family Compass – Intake and Family Support Team
- 01446 725 202
- Out of hours emergency: 029 2078 8570
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Atal y Fro
Specialist domestic abuse and sexual violence support across the Vale of Glamorgan. Call: 01446 744 755. Out of hours: 0808 80 10 800
New Pathways
Specialist sexual violence support.
- Call: 01685 379 310
- www.newpathways.org.uk/
This region covers Blaenau Gwent, Caerphilly, Monmouthshire, Newport, and Torfaen.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
Out of hours emergency (all Gwent Local Authorities): South East Wales Emergency Duty Team – 0800 328 4432
Blaenau Gwent
Children’s Services – Safeguarding
Duty Team
- 01495 315 700
- Email: dutyteam@blaenau-gwent.gov.uk
Police
- Non-emergency: 101 – Gwent Police
Caerphilly
Children’s Services – Safeguarding
Contact and Referral Team
- 0808 100 1727
- Email: contactandreferral@caerphilly.gov.uk
Police
Non-emergency: 101 – Gwent Police
Monmouthshire
Children’s Services – Safeguarding
Children’s Duty Team
- 01291 635 669
- Email: childduty@monmouthshire.gov.uk
Police
Non-emergency: 101 — Gwent Police
Newport
Children’s Services – Safeguarding
Children’s Duty Team
- 01633 656 656
- Email: children.duty@newport.gov.uk
Police
Non-emergency: 101 – Gwent Police
Local specialist support
Safer Wales
Specialist VAWDASV support across South Wales including Newport covering domestic abuse, sexual violence, and support for men experiencing abuse
Torfaen
Children’s Services – Safeguarding
Social Care Contact Team
- 01495 762 200
- Email: CS.Contact@Torfaen.Gov.UK
Police
- Non-emergency: 101 – Gwent Police
Local specialist support – Gwent region
New Pathways – Gwent Sexual Assault Referral Centre, Risca
Specialist sexual violence support across Wales.
- Call: 01495 233971/2
- www.newpathways.org.uk/
New Pathways – Gwent Sexual Violence and Trauma Recovery Centre, Newport
Specialist sexual violence support across Wales.
- Call: 01633 250205
- www.newpathways.org.uk/
Cyfannol Women’s Aid
Confidential, non‑judgemental support for anyone in Gwent affected by domestic or sexual abuse.
- Call: 03300 564456
- cyfannol.org.uk
Llamau Young People
Support and practical help for young people facing homelessness, unsafe relationships or crisis.
- 08000 495 495
- Llamau Young People
Stori Pili Pala
Trauma‑informed 1:1 and group support helping children and young people affected by domestic abuse.
Phoenix Domestic Abuse Services
Specialist support for adults, children and families in Gwent affected by domestic abuse.
This region covers Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week – your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
Out of hours emergency (all three LAs): Cwm Taf Morgannwg Emergency Duty Team – 01443 743 665
Bridgend
Children’s Services – Safeguarding
Children’s services
- 01656 642 320
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Assia Domestic Abuse Service (Bridgend)
Specialist domestic abuse support for Bridgend.
- Call: 01656 815 919E
- Email: assia@bridgend.gov.uk
- www.bridgend.gov.uk/
Merthyr Tydfil
Children’s Services – Safeguarding
Social Services
- 01685 725 000
Police
Non-emergency: 101 – South Wales Police
Local specialist support
TEULU MAC
Domestic abuse and family support service in Merthyr Tydfil.
- Call: 01685 388 444
- Freephone: 0800 389 7552
- www.merthyr.gov.uk/
New Pathways – Cwm Taf and RCT Sexual Violence and Trauma Recovery Centre
Specialist sexual violence support.
- Call: 01685 379 310
- www.newpathways.org.uk/
Rhondda Cynon Taf
Children’s Services – Safeguarding
Children’s services
- 01443 425 006
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Women’s Aid RCT
Domestic abuse support across Rhondda Cynon Taf.
- Call: 01443 400 791
- www.wa-rct.org.uk/
Oasis Centre – Pontypridd Safety Unit
Specialist domestic abuse support in RCT.
- Call: 01443 494 190
- www.rctcbc.gov.uk/
New Pathways
Specialist sexual violence support.
- Call: 01685 379 310
- www.newpathways.org.uk/
This region covers Neath Port Talbot and Swansea.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
Neath Port Talbot
Children’s Services – Safeguarding
Single Point of Contact (SPOC)
- 01639 686 802
- Email: spoc@npt.gov.uk
- Out of hours emergency: 01639 895 455
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Port Talbot and Afan Women’s Aid
Domestic abuse support in Neath Port Talbot.
- Call: 01639 894 864
- www.ptwa.org.uk/
New Pathways
Specialist sexual violence support.
- Call: 01685 379 310
- www.newpathways.org.uk/
Swansea
Children’s Services – Safeguarding
Single Point of Contact (SPOC)
- 01792 635 700
- Email: singlepointofcontact@swansea.gov.uk
- Out of hours emergency: 01792 775 501
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Swansea Women’s Aid
Domestic abuse support across Swansea.
- Call: 01792 644 683
- swanseawomensaid.com/
New Pathways – Swansea and Neath Port Talbot Sexual Violence and Trauma Recovery Centre
Specialist sexual violence support.
- Call: 01792 966660
- www.newpathways.org.uk/
Swansea Council Domestic Abuse
Domestic abuse support across Swansea
This region covers Carmarthenshire, Ceredigion, Pembrokeshire, and Powys.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV. The helpline can access the Routes to Support database where all refuge availability across the UK can be checked.
Regional services – available across Mid and West Wales
New Pathways
Specialist sexual violence support service.
- Ceredigion: 01685 379310Â Â
- Carmarthenshire: 01267 235464
- Powys: 01267 226166
- SARC out of hours (all areas): 07423 437020
- www.newpathways.org.uk
Mid Wales Rape Support Centre, Aberystwyth
Specialist sexual violence support service.
- Call: 01970 610124
Dyfed-Powys Victim Service
Support for victims of domestic abuse and stalking. Call: 0300 123 2996
Dal i Godi IDVA Service
Independent Domestic Violence Advisor service for high risk domestic abuse cases.
- Call: 01267 221194
- Email: DalIGodiIDVAService@calandvs.org.uk
Carmarthenshire
Children’s Services – Safeguarding
Police
Non-emergency: 101 – Dyfed-Powys Police
Local specialist support
CarmDAS
Domestic abuse support across Carmarthenshire.
- Call: 01267 238410 or 01267 234725
Threshold DAS
Domestic abuse support.
- Call: 01554 752422
Calan DVS (Ammanford)
Domestic abuse support for adults, children, and young people.
- Call: 01554 752422
Stori Cymru
Temporary supported accommodation for women and children who have experienced domestic abuse.
- Call: 01267 225555
- Email: Enquiries@storicymru.org.uk
Ceredigion
Children’s Services – Safeguarding
Police
Non-emergency: 101 – Dyfed-Powys Police
Local specialist support
West Wales Domestic Abuse Service
Domestic abuse support.
- Call: 01970 625585 or 01239 615385
Pembrokeshire
Children’s Services – Safeguarding
Police
Non-emergency: 101 – Dyfed-Powys Police
Local specialist support
Pembrokeshire Domestic Abuse Service
Domestic abuse support.
- Refuge referrals: RefugeReferrals@PembrokeshireDAS.co.uk
- Community referrals: CommunityReferrals@PembrokeshireDAS.co.uk
Powys
Children’s Services – Safeguarding
Police
Non-emergency: 101 – Dyfed-Powys Police
Local specialist support
Montgomery Family Crisis Centre
Domestic abuse support.
- Call: 01686 629114
Calan DVS
Domestic abuse support for adults, children, and young people.
- Call: 01874 625146
This region covers Anglesey, Conwy, Denbighshire, Flintshire, Gwynedd, and Wrexham.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
- Out of hours emergency (Anglesey and Gwynedd): 01248 353 551
- Out of hours emergency (Conwy): 0300 123 3079
- Out of hours emergency (Denbighshire, Flintshire, Wrexham): 0345 053 3116
Anglesey
Children’s Services – Safeguarding
- Social Services: 01248 725 888
Police
Non-emergency: 101 – North Wales Police
Conwy
Children’s Services – Safeguarding
- Social Services: 01492 575 111
- Out of hours emergency: 0300 123 3079
Police
Non-emergency: 101 – North Wales Police
Denbighshire
Children’s Services – Safeguarding
- Social Services (Monday to Friday, 9am to 5pm): 01824 712 200
- Out of hours emergency: 0345 053 3116
Police
Non-emergency: 101 – North Wales Police
Flintshire
Children’s Services – Safeguarding
- Social Services: 01352 701 000
- Out of hours emergency: 0345 053 3116
Police
Non-emergency: 101 – North Wales Police
Gwynedd
Children’s Services – Safeguarding
- Social Services: 01758 704 455
- Out of hours emergency: 01248 353 551
Police
Non-emergency: 101 – North Wales Police
Wrexham
Children’s Services – Safeguarding
- Social Services: 01978 292 039
- Out of hours emergency: 0345 053 3116
Police
Non-emergency: 101 – North Wales Police
Local specialist support – North Wales region
North Wales Safeguarding Board – report a concern
Access safeguarding advice and report concerns across all North Wales local authorities
North Wales Women’s Centre
Specialist domestic abuse and sexual violence support across North Wales.
- Call: 01745 813 811
- www.northwaleswomenscentre.co.uk/
Amethyst
Specialist sexual violence support in North Wales.
- Call: 01492 805384
- BCU.Amethyst@wales.nhs.uk
Rape and Sexual Abuse Support Centre (RASAC)
Specialist sexual violence support and therapy in North Wales.
- Call: 01248 670 628
- RASASC Wales