Whatever you are facing, there is support available near you. This page lists the key local services in your area, organisations you can contact directly for advice, guidance, and help.
If you are unsure where to start, the Live Fear Free Helpline is available 24 hours a day, 7 days a week across Wales. They can provide immediate advice and connect you with the right local support for your situation.
Live Fear Free Helpline
- 0808 80 10 800 · 24 hours, 7 days a week
- Text 07860 077333
- email info@livefearfreehelpline.wales
All organisations listed are free and confidential. You do not need to give your name or any identifying information.
Select your region to find local support:
This region covers Cardiff and the Vale of Glamorgan.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
Cardiff
Children’s Services – Safeguarding
Cardiff MASH (Multi-Agency Safeguarding Hub): 029 2053 6490
Out of hours emergency: 029 2078 8570
Police
Non-emergency: 101 – South Wales Police
Local specialist support
RISE Cardiff
Specialist VAWDASV service for women, children, and young people in Cardiff, coving domestic abuse, sexual violence, forced marriage, FGM, stalking, and harassment. Call: 029 2046 0566
Cardiff Women’s Aid (now part of Llamau)
Domestic abuse support for women and children in Cardiff. Call: 029 2046 0566
New Pathways – Cardiff and the Vale Sexual Violence and Trauma Recovery Centre
Specialist sexual violence support.
- Call: 01685 379310 (main) or 029 2022 0390
- Call: 0742 3437020 for out of hours.
- www.newpathways.org.uk/
Ynys Saff Sexual Assault Referral Centre, Cardiff Royal Infirmary
Specialist sexual violence support.
- Call: 02920 335795
- Ynys Saff Sexual Assault Referral Centre
Vale of Glamorgan
Children’s Services – Safeguarding
Vale Family Compass – Intake and Family Support Team
- 01446 725 202
- Out of hours emergency: 029 2078 8570
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Vale Domestic Abuse Service
Specialist domestic abuse and sexual violence support across the Vale of Glamorgan. Call: 01446 744 755. Out of hours: 0808 80 10 800
New Pathways
Specialist sexual violence support.
- Call: 01685 379 310 (main) or 029 2022 0390
- Call: 0742 3437020 for out of hours.
- www.newpathways.org.uk/
This region covers Blaenau Gwent, Caerphilly, Monmouthshire, Newport, and Torfaen.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
Out of hours emergency (all Gwent Local Authorities): South East Wales Emergency Duty Team – 0800 328 4432
Blaenau Gwent
Children’s Services – Safeguarding
Duty Team
- 01495 315 700
- Email: dutyteam@blaenau-gwent.gov.uk
Police
- Non-emergency: 101 – Gwent Police
Caerphilly
Children’s Services – Safeguarding
Contact and Referral Team
- 0808 100 1727
- Email: contactandreferral@caerphilly.gov.uk
Police
Non-emergency: 101 – Gwent Police
Monmouthshire
Children’s Services – Safeguarding
Children’s Duty Team
- 01291 635 669
- Email: childduty@monmouthshire.gov.uk
Police
Non-emergency: 101 — Gwent Police
Newport
Children’s Services – Safeguarding
Children’s Duty Team
- 01633 656 656
- Email: children.duty@newport.gov.uk
Police
Non-emergency: 101 – Gwent Police
Local specialist support
Safer Wales
Specialist VAWDASV support across South Wales including Newport covering domestic abuse, sexual violence, and support for men experiencing abuse
Children’s Services, Newport
Kinship Care Support. Statutory service supporting children and families living in kinship arrangements, including Special Guardians and Kinship Foster Carers.
- Newport Children’s Services
- familyandfriendsteam@newport.gov.uk
- Tel: 01633 656672
Torfaen
Children’s Services – Safeguarding
Social Care Contact Team
- 01495 762 200
- Email: CS.Contact@Torfaen.Gov.UK
Police
- Non-emergency: 101 – Gwent Police
Local specialist support – Gwent region
New Pathways – Gwent Sexual Assault Referral Centre, Risca
Spoke SARC Hub offering adults, children and young people crisis support and advocacy services
- Call: 01685 379310 (main) or 01495 233971/2. Out of normal working hours call 07423 437 020.
- Children & Young People – New Pathways
- SARCs and ISVAs – New Pathways
New Pathways – Gwent Sexual Violence and Trauma Recovery Centre, Newport
1. Criminal Justice ISVA Service:
Independent Sexual Violence Advocacy support for adults, children and young people who have experienced sexual violence and are going through the reporting or criminal justice process.
- Call: 01685 379310 (main) or 01633 250205
- Children & Young People – New Pathways
- SARCs and ISVAs – New Pathways
2. Therapeutic Support and Counselling Service
One-to-one wellbeing and counselling recovery support for adults, children and young people who have experienced the trauma of sexual violence.
- Call: 01685 379310 (main) or 01633 250205
- Children & Young People – New Pathways
- Counselling & Wellbeing – New Pathways
3. Compass Project:
Concerning Sexual Behaviour Assessment and Intervention Service. For children and young people up to 18 who have experienced sexual violence and are displaying concerning sexual behaviours.
- Call: 01685 379310
Cyfannol Women’s Aid
Family Support and Domestic Abuse Services. Confidential, non‑judgemental support for anyone in Gwent affected by domestic or sexual abuse.
- Call: 03300 564456
- cyfannol.org.uk
Llamau
Llamau Young People’s Supported Accommodation and housing support. Supported accommodation, supported lodgings and housing-related support for young people. See Dewis website entries for specifics by area.
- 01633 244134
- Llamau Young People resources
- newportenquiries@llamau.org.uk
Domestic Abuse Young Peoples Project (DAYP). Domestic abuse prevention and intervention. Trauma-informed support for young people at risk of, experiencing, or displaying harmful relationship behaviours. Includes one-to-one support, healthy relationship sessions, group programmes and targeted interventions.
- Tel: 02920 860255
- www.llamau.org.uk
- GwentDAYP@llamau.org.uk
Stori Pili Pala
Trauma‑informed 1:1 and group support helping children and young people affected by domestic abuse.
Phoenix Domestic Abuse Services (Including Harmful Behaviour Support)
Specialist support for adults, children and families in Gwent affected by domestic abuse. Specialist support for young people aged 11-18 displaying harmful behaviours
- 01495 291202
- phoenixdas.co.uk
Youth Respect
Harmful Behaviour Intervention, Caerphilly Youth Offending Service. Support for young people aged 10+ displaying abusive, aggressive, controlling or harmful behaviours within families and relationships.
- 01495 235623
- www.caerphilly.gov.uk
Early Intervention and Prevention Hub
Community-based triage, assessment and support planning service. Includes support for young people who are NEET and mental wellbeing pathways.
- 01495 766949
- TCBCPreventionHub@torfaen.gov.uk
Positive Masculinity Initiative
Media Academy Cymru’s Gender-Based Violence Prevention and Mentoring. Programmes for young people aged 10-17.
- 02920 667668
- mediaacademycymru.wales
- info@mediaacademycymru.wales
Stori Cymru
Relationships and Sexuality Education (RSE). Training for school staff and parents on RSE, alongside lesson delivery for children and young people.
- www.addyscwtch.org.uk
- AddysgCwtch@storicymru.org.uk, charlotte.trufit@storicymru.org.uk
Spectrum Project, healthy relationships education. Welsh Government-funded programme delivering healthy relationship education sessions to year 2, year 5 and year 9 pupils.
- www.spectrumproject.co.uk
- spectrum@storicymru.org.uk
- Tel:01267 225563
This region covers Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week – your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
Out of hours emergency (all three LAs): Cwm Taf Morgannwg Emergency Duty Team – 01443 743 665
Bridgend
Children’s Services – Safeguarding
Children’s services
- 01656 642 320
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Assia Domestic Abuse Service (Bridgend)
Specialist domestic abuse support for Bridgend.
- Call: 01656 815 919E
- Email: assia@bridgend.gov.uk
- www.bridgend.gov.uk/
Merthyr Tydfil
Children’s Services – Safeguarding
Social Services
- 01685 725 000
Police
Non-emergency: 101 – South Wales Police
Local specialist support
TEULU MAC
Domestic abuse and family support service in Merthyr Tydfil.
- Call: 01685 388 444
- Freephone: 0800 389 7552
- www.merthyr.gov.uk/
New Pathways – Cwm Taf and RCT Sexual Violence and Trauma Recovery Centre
Specialist sexual violence support.
- Call: 01685 379 310
- Call: 0742 343 7020 for out of hours.
- www.newpathways.org.uk/
Rhondda Cynon Taf
Children’s Services – Safeguarding
Children’s services
- 01443 425 006
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Women’s Aid RCT
Domestic abuse support across Rhondda Cynon Taf.
- Call: 01443 400 791
- www.wa-rct.org.uk/
Oasis Centre – Pontypridd Safety Unit
Specialist domestic abuse support in RCT.
- Call: 01443 494 190
- www.rctcbc.gov.uk/
New Pathways
Specialist sexual violence support.
- Call: 01685 379 310
- Call: 0742 343 7020 for out of hours.
- www.newpathways.org.uk/
This region covers Neath Port Talbot and Swansea.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
Neath Port Talbot
Children’s Services – Safeguarding
Single Point of Contact (SPOC)
- 01639 686 802
- Email: spoc@npt.gov.uk
- Out of hours emergency: 01639 895 455
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Thrive Domestic Abuse Services
Domestic abuse support in Neath Port Talbot.
- Call: 01639 894 864
- https://thrivedas.org.uk/
New Pathways
Specialist sexual violence support.
- Call: 01685 379 310 (main) or 01792 966660
- Call: 0742 3437020 for out of hours.
- www.newpathways.org.uk/
Swansea
Children’s Services – Safeguarding
Single Point of Contact (SPOC)
- 01792 635 700
- Email: singlepointofcontact@swansea.gov.uk
- Out of hours emergency: 01792 775 501
Police
Non-emergency: 101 – South Wales Police
Local specialist support
Swansea Women’s Aid
Domestic abuse support across Swansea.
- Call: 01792 644 683
- swanseawomensaid.com/
New Pathways – Swansea and Neath Port Talbot Sexual Violence and Trauma Recovery Centre
Specialist sexual violence support.
- Call: 01792 966660 (main) or 01792 966660
- Call: 0742 343 7020 for out of hours.
- www.newpathways.org.uk/
Swansea Council Domestic Abuse
Domestic abuse support across Swansea
This region covers Carmarthenshire, Ceredigion, Pembrokeshire, and Powys.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV. The helpline can access the Routes to Support database where all refuge availability across the UK can be checked.
Regional services – available across Mid and West Wales
New Pathways, Powys
Specialist sexual violence support service.
- Call: 01685 379310 (main) or 01267 226166
- Call: 0742 343 7020 for out of hours.
- www.newpathways.org.uk
Mid Wales Rape Support Centre, Aberystwyth
Specialist sexual violence support service.
- Call: 01685 379310 (main) or 01685 379310
- Call: 0742 343 7020 for out of hours.
- www.newpathways.org.uk
Dyfed-Powys Victim Service
Support for victims of domestic abuse and stalking. Call: 0300 123 2996
Dal i Godi IDVA Service
Independent Domestic Violence Advisor service for high risk domestic abuse cases.
- Call: 01267 221194
- Email: DalIGodiIDVAService@calandvs.org.uk
Carmarthenshire
Children’s Services – Safeguarding
Police
Non-emergency: 101 – Dyfed-Powys Police
Local specialist support
CarmDAS
Domestic abuse support across Carmarthenshire.
- Call: 01267 238410 or 01267 234725
Threshold DAS
Domestic abuse support.
- Call: 01554 752422
Calan DVS (Ammanford)
Domestic abuse support for adults, children, and young people.
- Call: 01554 752422
Stori Cymru
Temporary supported accommodation for women and children who have experienced domestic abuse.
- Call: 01267 225555
- Email: Enquiries@storicymru.org.uk
Ceredigion
Children’s Services – Safeguarding
Police
Non-emergency: 101 – Dyfed-Powys Police
Local specialist support
West Wales Domestic Abuse Service
Domestic abuse support.
- Call: 01970 625585 or 01239 615385
Pembrokeshire
Children’s Services – Safeguarding
Police
Non-emergency: 101 – Dyfed-Powys Police
Local specialist support
Pembrokeshire Domestic Abuse Service
Domestic abuse support.
- Refuge referrals: RefugeReferrals@PembrokeshireDAS.co.uk
- Community referrals: CommunityReferrals@PembrokeshireDAS.co.uk
Powys
Children’s Services – Safeguarding
- Contact: powys.gov.uk — children safeguarding
Police
Non-emergency: 101 – Dyfed-Powys Police
Local specialist support
Montgomery Family Crisis Centre
Domestic abuse support.
- Call: 01686 629114
Calan DVS
Domestic abuse support for adults, children, and young people.
- Call: 01874 625146
This region covers Anglesey, Conwy, Denbighshire, Flintshire, Gwynedd, and Wrexham.
Live Fear Free Helpline
0808 80 10 800 · 24 hours, 7 days a week, your first point of contact for any concern about domestic abuse, sexual violence, or VAWDASV.
- Out of hours emergency (Anglesey and Gwynedd): 01248 353 551
- Out of hours emergency (Conwy): 0300 123 3079
- Out of hours emergency (Denbighshire, Flintshire, Wrexham): 0345 053 3116
Anglesey
Children’s Services – Safeguarding
- Social Services: 01248 725 888
Police
Non-emergency: 101 – North Wales Police
Conwy
Children’s Services – Safeguarding
- Social Services: 01492 575 111
- Out of hours emergency: 0300 123 3079
Police
Non-emergency: 101 – North Wales Police
Denbighshire
Children’s Services – Safeguarding
- Social Services (Monday to Friday, 9am to 5pm): 01824 712 200
- Out of hours emergency: 0345 053 3116
Police
Non-emergency: 101 – North Wales Police
Flintshire
Children’s Services – Safeguarding
- Social Services: 01352 701 000
- Out of hours emergency: 0345 053 3116
Police
Non-emergency: 101 – North Wales Police
Gwynedd
Children’s Services – Safeguarding
- Social Services: 01758 704 455
- Out of hours emergency: 01248 353 551
Police
Non-emergency: 101 – North Wales Police
Wrexham
Children’s Services – Safeguarding
- Social Services: 01978 292 039
- Out of hours emergency: 0345 053 3116
Police
Non-emergency: 101 – North Wales Police
Local specialist support – North Wales region
North Wales Safeguarding Board – report a concern
Access safeguarding advice and report concerns across all North Wales local authorities
North Wales Women’s Centre
Specialist domestic abuse and sexual violence support across North Wales.
- Call: 01745 813 811
- www.northwaleswomenscentre.co.uk/
Amethyst
Specialist sexual violence support in North Wales.
- Call: 01492 805384
- BCU.Amethyst@wales.nhs.uk
Rape and Sexual Abuse Support Centre (RASAC)
Specialist sexual violence support and therapy in North Wales.
- Call: 01248 670 628
- RASASC Wales